Home > Shipping and Returns
Fresh Roasted Every Morning & Shipped That Afternoon !
At Blue Macaw Coffee we recognize the importance of receiving your coffee as fast as possible. We too are consumers who buy things online and like to receive our orders right away, as in yesterday!!! With this in mind we are dedicated to roast, package and ship your order within 24 hours so that you can get it ASAP. Therefore, all orders placed Monday through Friday will ship the next business day! All orders usually ship within 24 hours or 1 business day ( must be received by 5PM EST ) using USPS Priority Flat Rate Shipping (3 Days Coast to Coast).* Orders placed on Saturday and Sunday will ship on Monday.
Our Return Policy
Blue Macaw Coffee's return policy is simple! If you are not completely satisfied with your purchase, simply contact us within 7 days of receiving your coffee order. Then ship back at least 80% of the opened product to us within that 14 day period to receive a refund less the shipping and handling charges incurred . Any coffee order you wish to retuned should be returned to the address below.If you are unsure of what 80% of your product is, please see table below.
1 Pound bag: Must return at least 12 oz.
2 Pound bag: Must return at least 25 oz. (1.6 LBS)
5 Pound bag: Must return at least 4.0 LBS.
10 Pound bag: Must return at least 8.0 LBS.
•What is Blue Macaw Coffee exchange policy? If you are not satisfied with your purchase and would like to exchange it, contact us within 7 days of receiving your coffee, and ship it back to us. You will receive an exchange less the shipping charges incurred, as well as the price difference of the exchanged product if any.
•Are shipping costs refundable? Shipping is seen as part of the transaction and not part of the product; for this reason, shipping costs are non-refundable.
*All custom or private label orders sold to wholesale customers are (NON RETURNABLE).
